Employee Surveys & Engagement - Employee and exit interviews, measuring employee engagement and satisfaction surveys


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Capture Services: Employee, exit, satisfaction, HR surveys, interviews, human resources consulting and interviewing

Capture Services: Market research, customer satisfaction surveys, political polls, public opinion polling

Services   

Capture Advantage   

Capture Services: Customer service assessment, measurement, service quality, quality assurance, retention surveys

Capture Services: Technical writing, policy, procedure, corporate, compliance, employee training manuals

Florida:
10 SE Central Parkway,
Suite 222
Stuart, FL 34994 
772.223.5400

Rhode Island:
601 Jefferson Blvd.
Warwick, RI 02886
401.732.3269 

Toll Free: 866.463.8638

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Market Research & Clear Results Reporting

"If you think good research is about conducting surveys and running crosstabs, guess again.  At Capture, it's about using the latest tools and techniques to design effective questionnaires and digging through the data with the best tools and techniques to produce the information needed for optimum decision-making.  It's about reporting that information in a clear and concise manner and effectively translating it into actionable results that best meet your company's marketing and other goals."  Maureen Hamilton, Partner
 

Free Consultation

Call 866-463-8638 for a free consultation to discuss with our partners or top staff how we can help you make better business decisions.

...Capture continually exceeds our initial expectations in all areas: quality of data collected, timeliness of data collection efforts, cost, and handling of special requests. In addition, they have been willing to work within our system rather than forcing us to conform to theirs. .

Chief Research Officer

Capture ISG is a full service, market research firm offering state of the art telephone and web data collection, analysis and reporting tools and techniques targeted to making the most effective business decisions possible.

Capture Research Services

  • Telephone, mail or web surveys
  • Production of statistical tables and cross tabulations
  • Expert technical writing for clarity and professional organization of results
  • Data entry for paper based surveys and forms

Applications include:

  • Customer information and satisfaction surveys
  • Consumer opinion studies
  • Defection research
  • Consumer loyalty
  • Political and policy polls
  • Tracking research
  • Brand awareness and image studies
  • Advertising effectiveness
  • Market competition
  • Rapid response research for quick results

The Capture Advantage

Capture provides several advantages over competitors that have made us a leader in the field of information collection, analysis and reporting. These advantages include our ability to quickly engage a survey for our clients using our two privately owned call centers staffed with professional interviewers, CATI programmers and team leaders. See Capture Advantage.

Specific features and benefits of our research services include:

  • Full services available or just the level of data capture and reporting needed
  • Experienced design and research team available to help craft your questionnaire or survey
  • Private label services gladly offered
  • Data may be provided in SPSS, Excel, Access, delimited or in any format chosen
  • Informational reports and data available to our clients as needed
  • Escalation procedures in place should the client need to be informed of an issue or data points immediately, based on the type of data collected.
  • Rapid response research available for clients seeking quick turnaround times
  • Clients don't need to do the digging: our analysts will provide the results and organize that data into actionable intelligence
  • Information organized to make it easier to interpret results
  • Statistical tables, frequencies, tabs and banners are available


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Employee Surveys & Engagement | Market Research & Clear Results Reporting
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